For all our projects, we meet with you one-on-one and often do a walk-through of your space. The goal of this conversation is to establish a collaborative atmosphere where you feel comfortable sharing your desires and budget constraints while trusting us to offer personalized advice and suggestions for the project.
2) Design Services:
After that initial conversation, our team of experts drafts a detailed plan for your system. This documentation includes all the details relevant to the projects' success and functionality including hardware placement, pre-wiring foundations, and even required labor. We'll schedule a time to go over the documents with you to ensure you understand everything and can provide valuable feedback in real time.
Once we have an approved design and price, our engineering team will take over. They’ll go ahead and create detailed drawings outlining the more technical aspects of the installation. The more comprehensive the documents, the better they can match your expectations when it comes to reliability and maintenance. We will provide you with these documents at the end of the project that you can keep for future use.
Even the best plans can go to waste without the right project management. We communicate thoroughly with our group of technicians and any associated subcontractors to lay the necessary conduit and low-voltage wiring. Once construction is finished, our team returns to install all essential control or audio video equipment. We'll do a final walk-through with you to ensure you’re happy with the final product and offer on-site training on how to use everything.
5) Service and Support:
As your loyal technology concierge, we make sure that you’re happy with your custom solution for years to come. To accomplish that, we take care of ongoing maintenance to keep everything running smoothly. We also offer service and support as needed. Just reach out via phone, email, or text and one of our expert technicians will be glad to help. We also honor all manufacturing warranties and advise you on the latest software and hardware upgrades that may benefit your system.